{"id":104061,"date":"2025-04-29T15:30:36","date_gmt":"2025-04-29T13:30:36","guid":{"rendered":"\/updated\/?p=104061"},"modified":"2025-05-19T14:22:20","modified_gmt":"2025-05-19T12:22:20","slug":"ps-portal-verbindet-sich-nicht-so-loest-du-das-problem","status":"publish","type":"post","link":"https:\/\/www.otto.de\/updated\/ps-portal-verbindet-sich-nicht-so-loest-du-das-problem-104061\/","title":{"rendered":"PS Por\u00adtal ver\u00adbin\u00addet sich nicht: So l\u00f6st du das Problem"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong><span class=\"TextRun MacChromeBold SCXW104367016 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW104367016 BCX0\">Der \u201ePlay\u00adSta\u00adti\u00adon Por\u00adtal Remo\u00adte-Play\u00ader\u201c, meist kurz ein\u00adfach PS Por\u00adtal genannt, ist ein span\u00adnen\u00addes St\u00fcck Tech\u00adnik f\u00fcr Gamer*innen, die ihre PS5-Spie\u00adle auch unter\u00adwegs oder im eige\u00adnen Netz\u00adwerk zocken m\u00f6ch\u00adten. Daf\u00fcr zwin\u00adgend not\u00adwen\u00addig ist aber eine Ver\u00adbin\u00addung zur Kon\u00adso\u00adle. Doch was tun, wenn das Ger\u00e4t die\u00adse ein\u00adfach nicht auf\u00adbau\u00aden will? In die\u00adsem Arti\u00adkel zei\u00adgen wir dir die h\u00e4u\u00adfigs\u00adten Ursa\u00adchen f\u00fcr Ver\u00adbin\u00addungs\u00adpro\u00adble\u00adme und geben dir prak\u00adti\u00adsche L\u00f6sungs\u00adan\u00ads\u00e4t\u00adze an die&nbsp;Hand.<\/span><\/span><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><nav class=\"toc\"><h2 class=\"toc--headline\">Das erfahrt ihr gleich<\/h2><ul class=\"toc--links\"><li><a href=\"#was-ist-das-ps-portal-ueberhaupt\">Was ist das PS Por\u00adtal \u00fcberhaupt?<\/a><\/li><li><a href=\"#haeufige-ursachen-fuer-verbindungsprobleme-beim-ps-portal\">H\u00e4u\u00adfi\u00adge Ursa\u00adchen f\u00fcr Ver\u00adbin\u00addungs\u00adpro\u00adble\u00adme beim PS Portal<\/a><\/li><li><a href=\"#schritt-fuer-schritt-anleitung-zur-fehlerbehebung\">Schritt-f\u00fcr-Schritt-Anlei\u00adtung zur Fehlerbehebung<\/a><\/li><li><a href=\"#weitere-tipps-fuer-eine-stabile-verbindung\">Wei\u00adte\u00adre Tipps f\u00fcr eine sta\u00adbi\u00adle Verbindung<\/a><\/li><li><a href=\"#wann-du-den-playstation-support-kontaktieren-solltest\">Wann du den Play\u00adSta\u00adti\u00adon-Sup\u00adport kon\u00adtak\u00adtie\u00adren solltest<\/a><\/li><\/ul><\/nav><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline toc--item\"><a name=\"was-ist-das-ps-portal-ueberhaupt\"><\/a><h2>Was ist das PS Por\u00adtal \u00fcberhaupt?<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span data-contrast=\"none\">Das PS Por\u00adtal ist ein Remo\u00adte-Play-Ger\u00e4t von Sony, das es erlaubt, Spie\u00adle von der PS5 auf einen trag\u00adba\u00adren Bild\u00adschirm zu strea\u00admen. Im Grun\u00adde han\u00addelt es sich um ein recht ein\u00adfa\u00adches Tablet, an das Sony zwei Con\u00adtrol\u00adler-H\u00e4lf\u00adten geh\u00e4ngt hat. Es ist also kei\u00adne eigen\u00adst\u00e4n\u00addi\u00adge Kon\u00adso\u00adle, wie etwa ein Steam Deck, son\u00addern ein Zusatz\u00adge\u00adr\u00e4t, das auf eine funk\u00adtio\u00adnie\u00adren\u00adde Inter\u00adnet\u00adver\u00adbin\u00addung und eine akti\u00adve PS5 ange\u00adwie\u00adsen&nbsp;ist.<\/span><\/p>\n<p><span data-contrast=\"none\">Damit die Ver\u00adbin\u00addung rei\u00adbungs\u00adlos funk\u00adtio\u00adniert, m\u00fcs\u00adsen sowohl das Netz\u00adwerk als auch die Ein\u00adstel\u00adlun\u00adgen auf der PS5 und dem PS Por\u00adtal kor\u00adrekt kon\u00adfi\u00adgu\u00adriert sein. Schon klei\u00adne Feh\u00adler k\u00f6n\u00adnen dazu f\u00fch\u00adren, dass kei\u00adne Ver\u00adbin\u00addung auf\u00adge\u00adbaut wer\u00adden&nbsp;kann.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">  <div class=\"slick-gallery-wrapper gallery-no-padding\" data-number-of-slides=\"1\">\n    <div class=\"slick-gallery should-lightbox \" id=\"slick_gallery_R8xReVqErdaKRFRqBnP8\">\n              <figure>\n  <div class=\"img-small-container\">\n    <div class=\"img-small-hover-background\"><\/div>\n    <picture>\n                                <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1080x615.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1080x615.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-720x410.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-720x410.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-360x205.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-360x205.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 360px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1680x945.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1680x945.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1120x630.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1120x630.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-560x315.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-560x315.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 560px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-2304x1296.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-2304x1296.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1536x864.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1536x864.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-768x432.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-768x432.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 767px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1680x945.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1680x945.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1120x630.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1120x630.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-560x315.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-560x315.jpg?theia_smart_thumbnails_file_version=2\" media=\"(max-width: 991px)\">\n        <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-2304x1296.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-2304x1296.jpg?theia_smart_thumbnails_file_version=2\" media=\"(-webkit-min-device-pixel-ratio: 2.5)\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-1536x864.jpg.webp?theia_smart_thumbnails_file_version=2\" media=\"(-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-1536x864.jpg?theia_smart_thumbnails_file_version=2\" media=\"(-webkit-min-device-pixel-ratio: 1.5)\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-1-768x432.jpg.webp?theia_smart_thumbnails_file_version=2\" type=\"image\/webp\">\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1-768x432.jpg?theia_smart_thumbnails_file_version=2\" width=\"768\" height=\"432\" title=\"PS Portal verbindet sich nicht, So l\u00f6st du das Problem\" alt=\"Eine Person h\u00e4lt ein PS Portal in der Hand, dessen Display schwarz ist.\" class=\"img-responsive img-small\" data-copyright=\"\u00a9 2025 UPDATED\" data-post-excerpt=\"Ohne PS5 nichts los: Das PS Portal funktioniert nur, wenn es mit einer eingeschalteten PS5 verbunden ist.\" data-light-value=\"dark\" data-zoom-width=\"2561\" data-zoom-height=\"1707\" data-zoom-src=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-1.jpg\">\n                    <div class=\"caption dark\">\n          <small>\n            \u00a9 2025 UPDATED&nbsp;<\/small>\n        <\/div>\n          <\/picture>\n  <\/div>\n      <figcaption class=\"post-excerpt\">\n      Ohne PS5 nichts los: Das PS Por\u00adtal funk\u00adtio\u00adniert nur, wenn es mit einer ein\u00adge\u00adschal\u00adte\u00adten PS5 ver\u00adbun\u00adden&nbsp;ist.&nbsp;<\/figcaption>\n  <\/figure>\n          <\/div>\n    <div class=\"progress-bars\"><\/div>\n    <div class=\"zoom-icon-wrapper\">\n      <div class=\"zoom-icon\"><\/div>\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline toc--item\"><a name=\"haeufige-ursachen-fuer-verbindungsprobleme-beim-ps-portal\"><\/a><h2>H\u00e4u\u00adfi\u00adge Ursa\u00adchen f\u00fcr Ver\u00adbin\u00addungs\u00adpro\u00adble\u00adme beim PS Portal<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW59006865 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW59006865 BCX0\">Wenn sich dein PS Por\u00adtal nicht ver\u00adbin\u00addet, kann das ver\u00adschie\u00adde\u00adne<\/span><span class=\"NormalTextRun SCXW59006865 BCX0\"> Gr\u00fcn\u00adde <\/span><span class=\"NormalTextRun CatchUpActivityHoveredHighlight CatchUpActivityHighlightBegin CatchUpActivityHighlightMiddle CatchUpActivityHighlightEnd SCXW59006865 BCX0\">haben<\/span><span class=\"NormalTextRun SCXW59006865 BCX0\">. Die h\u00e4u\u00adfigs\u00adten Pro\u00adble\u00adme&nbsp;sind:<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"schlechte-oder-instabile-internetverbindung\"><\/a><h3>Schlech\u00adte oder insta\u00adbi\u00adle Internetverbindung<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW74602430 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74602430 BCX0\">Ein schwa\u00adches <a href=\"https:\/\/www.otto.de\/updated\/register\/#wlan\">WLAN<\/a>-Signal oder eine insta\u00adbi\u00adle Inter\u00adnet\u00adver\u00adbin\u00addung sind oft der Haupt\u00adgrund f\u00fcr Ver\u00adbin\u00addungs\u00adab\u00adbr\u00fc\u00adche oder das kom\u00adplet\u00adte Schei\u00adtern der Ver\u00adbin\u00addung. Da das PS Por\u00adtal auf Strea\u00adming basiert, ist eine schnel\u00adle und sta\u00adbi\u00adle Ver\u00adbin\u00addung essenziell.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"falsche-netzwerkeinstellungen\"><\/a><h3>Fal\u00adsche Netzwerkeinstellungen<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW118854659 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW118854659 BCX0\">Oft liegt das Pro\u00adblem an einer fal\u00adschen Netz\u00adwerk\u00adkon\u00adfi\u00adgu\u00adra\u00adti\u00adon \u2013 <\/span><span class=\"NormalTextRun CatchUpActivityHoveredHighlight CatchUpActivityHighlightBegin CatchUpActivityHighlightMiddle CatchUpActivityHighlightEnd SCXW118854659 BCX0\">etwa,<\/span><span class=\"NormalTextRun SCXW118854659 BCX0\"> wenn die PS5 in einem ande\u00adren Netz\u00adwerk ist als das PS Por\u00adtal oder wenn bestimm\u00adte Ports im Rou\u00adter gesperrt sind.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"ps5-nicht-aktiviert-oder-im-ruhemodus\"><\/a><h3>PS5 nicht akti\u00adviert oder im Ruhemodus<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW186075596 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW186075596 BCX0\">Damit das PS Por\u00adtal auf die PS5 zugrei\u00adfen kann, muss die Kon\u00adso\u00adle ent\u00adwe\u00adder ein\u00adge\u00adschal\u00adtet oder kor\u00adrekt f\u00fcr den Remo\u00adte-Zugriff im Ruhe\u00admo\u00addus kon\u00adfi\u00adgu\u00adriert sein. Ist das nicht der Fall, bleibt die Ver\u00adbin\u00addung&nbsp;aus.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n      <a href=\"https:\/\/www.otto.de\/updated\/playstation-portal-wie-gut-das-ps-streaming-klappt-103673\/\" target=\"_blank\" data-tracking-category=\"Content Interaction\" data-tracking-action=\"Teaserkachel\" data-tracking-label=\"PlayStation Portal: Wie gut das PS-Streaming klappt\">\n  <div class=\"readable-button-container move-play\">\n    <div class=\"readable-button-outer\">\n      <div class=\"readable-button-inner\">\n        <div class=\"readable-button-text\">\n          <div class=\"readable-button-small-headline-container\">\n            <div class=\"readable-button-small-headline\">\n              <span>\n                Auch lesenswert&nbsp;<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <img loading=\"lazy\" decoding=\"async\" class=\"readable-button-icon move-play\" src=\"https:\/\/www.otto.de\/updated\/app\/themes\/main\/assets\/images\/relaunch\/icons\/buttonIcons\/link-box-arrow-dark.svg\" width=\"31\" height=\"31\">\n      <\/div>\n      <div class=\"readable-button-headline move-play\">\n        <span>\n          Play\u00adSta\u00adti\u00adon Por\u00adtal: Wie gut das PS-Strea\u00adming klappt&nbsp;<\/span>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/a>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"veraltete-software\"><\/a><h3>Ver\u00adal\u00adte\u00adte Software<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW134923043 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW134923043 BCX0\">Sowohl das PS Por\u00adtal als auch die PS5 ben\u00f6\u00adti\u00adgen aktu\u00adel\u00adle Sys\u00adtem\u00adsoft\u00adware, um opti\u00admal mit\u00adein\u00adan\u00adder zu funk\u00adtio\u00adnie\u00adren. Ver\u00adal\u00adte\u00adte Firm\u00adware kann Kom\u00adpa\u00adti\u00adbi\u00adli\u00adt\u00e4ts\u00adpro\u00adble\u00adme verursachen.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"fehlerhafte-kopplung-oder-konto-probleme\"><\/a><h3>Feh\u00adler\u00adhaf\u00adte Kopp\u00adlung oder Konto-Probleme<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW135131551 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW135131551 BCX0\">Wenn das PS Por\u00adtal nicht rich\u00adtig mit dei\u00adnem PSN-Kon\u00adto oder dei\u00adner PS5 ver\u00adkn\u00fcpft ist, wird kei\u00adne Ver\u00adbin\u00addung auf\u00adge\u00adbaut. Auch dop\u00adpel\u00adte Kon\u00adten oder <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW135131551 BCX0\">Sync<\/span><span class=\"NormalTextRun SCXW135131551 BCX0\">-Feh\u00adler k\u00f6n\u00adnen Pro\u00adble\u00adme verursachen.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline toc--item\"><a name=\"schritt-fuer-schritt-anleitung-zur-fehlerbehebung\"><\/a><h2>Schritt-f\u00fcr-Schritt-Anlei\u00adtung zur Fehlerbehebung<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW9839805 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW9839805 BCX0\">Um den jewei\u00adli\u00adgen Feh\u00adler zu iden\u00adti\u00adfi\u00adzie\u00adren, und ihn dann auch direkt zu behe\u00adben, kannst du so vorgehen:<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"ueberpruefe-deine-internetverbindung\"><\/a><h3>\u00dcber\u00adpr\u00fc\u00adfe dei\u00adne Internetverbindung<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><b><span data-contrast=\"none\">Tes\u00adte die Geschwin\u00addig\u00adkeit:<\/span><\/b><span data-contrast=\"none\"> Nut\u00adze einen Speed\u00adtest (z.&nbsp;B. \u00fcber das Smart\u00adphone im WLAN) und pr\u00fc\u00adfe, ob dei\u00adne Upload- und Down\u00adload-Geschwin\u00addig\u00adkeit aus\u00adreicht (min\u00addes\u00adtens 5 Mbit\/s emp\u00adfoh\u00adlen, ide\u00adal sind 15 Mbit\/s oder&nbsp;mehr).<\/span><\/li>\n<li><b><span data-contrast=\"none\">Signal\u00adst\u00e4r\u00adke pr\u00fc\u00adfen:<\/span><\/b><span data-contrast=\"none\"> Befin\u00addet sich das PS Por\u00adtal zu weit vom Rou\u00adter ent\u00adfernt? Tes\u00adte es in der N\u00e4he des Routers.<\/span><\/li>\n<li><b><span data-contrast=\"none\">Wechs\u00adle das Fre\u00adquenz\u00adband:<\/span><\/b><span data-contrast=\"none\"> Falls dein Rou\u00adter Dual-Band unter\u00adst\u00fctzt (2,4 GHz und 5 GHz), ver\u00adbin\u00adde das PS Por\u00adtal m\u00f6g\u00adlichst mit dem 5\u2011GHz-Netz f\u00fcr sta\u00adbi\u00adle\u00adres und schnel\u00adle\u00adres Streaming.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"stelle-sicher-dass-ps5-und-ps-portal-im-selben-netzwerk-sind\"><\/a><h3>Stel\u00adle sicher, dass PS5 und PS Por\u00adtal im sel\u00adben Netz\u00adwerk&nbsp;sind<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW264475930 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW264475930 BCX0\">F\u00fcr loka\u00adle Remo\u00adte-Play-Ver\u00adbin\u00addun\u00adgen m\u00fcs\u00adsen sich bei\u00adde Ger\u00e4\u00adte im glei\u00adchen WLAN befin\u00adden. Pr\u00fc\u00adfe, ob du even\u00adtu\u00adell mit einem Gast\u00adnetz\u00adwerk ver\u00adbun\u00adden bist oder ob eines der Ger\u00e4\u00adte \u00fcber LAN und das ande\u00adre \u00fcber WLAN l\u00e4uft \u2013 das kann in sel\u00adte\u00adnen F\u00e4l\u00adlen Pro\u00adble\u00adme verursachen.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"aktiviere-remote-play-auf-der-ps5\"><\/a><h3>Akti\u00advie\u00adre Remo\u00adte Play auf der&nbsp;PS5<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li><span data-contrast=\"none\"> Gehe auf dei\u00adner PS5 zu \u201e<\/span><span style=\"color: #00ccff\"><i>Ein\u00adstel\u00adlun\u00adgen<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Sys\u00adtem<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Remo\u00adte-Play<\/i><\/span><span data-contrast=\"none\">\u201c.<\/span><\/li>\n<li><span data-contrast=\"none\"> Akti\u00advie\u00adre die Opti\u00adon \u201e<\/span><i><span data-contrast=\"none\"><span style=\"color: #00ccff\">Remo\u00adte-Play akti\u00advie\u00adre<\/span>n<\/span><\/i><span data-contrast=\"none\">\u201c.<\/span><\/li>\n<li><span data-contrast=\"none\"> Unter \u201e<\/span><span style=\"color: #00ccff\"><i>Ener\u00adgie\u00adspa\u00adren<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Funk\u00adtio\u00adnen im Ruhe\u00admo\u00addus fest\u00adle\u00adgen<\/i><\/span><span data-contrast=\"none\">\u201c, akti\u00advie\u00adre die Optio\u00adnen: <\/span>\u201e<span style=\"color: #00ccff\"><i>Mit dem Inter\u00adnet ver\u00adbun\u00adden blei\u00adben<\/i><\/span><span data-contrast=\"none\">\u201c und \u201e<\/span><span style=\"color: #00ccff\"><i>Ein\u00adschal\u00adten der PS5 aus dem Netz\u00adwerk akti\u00advie\u00adren<\/i><\/span><span data-contrast=\"none\">\u201c.<\/span><\/li>\n<\/ol>\n<p><span data-contrast=\"none\">Die\u00adse Ein\u00adstel\u00adlun\u00adgen sind not\u00adwen\u00addig, damit du die PS5 auch star\u00adten kannst, wenn sie sich im Ruhe\u00admo\u00addus befindet.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">  <div class=\"slick-gallery-wrapper gallery-no-padding\" data-number-of-slides=\"1\">\n    <div class=\"slick-gallery should-lightbox \" id=\"slick_gallery_1DeC9obPcx72hdgk89m4\">\n              <figure>\n  <div class=\"img-small-container\">\n    <div class=\"img-small-hover-background\"><\/div>\n    <picture>\n                                <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1080x615.jpg.webp\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1080x615.jpg\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-720x410.jpg.webp\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-720x410.jpg\" media=\"(max-width: 360px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-360x205.jpg.webp\" media=\"(max-width: 360px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-360x205.jpg\" media=\"(max-width: 360px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1680x945.jpg.webp\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1680x945.jpg\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1120x630.jpg.webp\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1120x630.jpg\" media=\"(max-width: 560px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-560x315.jpg.webp\" media=\"(max-width: 560px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-560x315.jpg\" media=\"(max-width: 560px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-2304x1296.jpg.webp\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-2304x1296.jpg\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1536x864.jpg.webp\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1536x864.jpg\" media=\"(max-width: 767px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-768x432.jpg.webp\" media=\"(max-width: 767px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-768x432.jpg\" media=\"(max-width: 767px)\">\n                    <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1680x945.jpg.webp\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1680x945.jpg\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 2.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1120x630.jpg.webp\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1120x630.jpg\" media=\"(max-width: 991px) and (-webkit-min-device-pixel-ratio: 1.5)\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-560x315.jpg.webp\" media=\"(max-width: 991px)\" type=\"image\/webp\">\n                  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-560x315.jpg\" media=\"(max-width: 991px)\">\n        <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-2304x1296.jpg.webp\" media=\"(-webkit-min-device-pixel-ratio: 2.5)\" type=\"image\/webp\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-2304x1296.jpg\" media=\"(-webkit-min-device-pixel-ratio: 2.5)\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-1536x864.jpg.webp\" media=\"(-webkit-min-device-pixel-ratio: 1.5)\" type=\"image\/webp\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-1536x864.jpg\" media=\"(-webkit-min-device-pixel-ratio: 1.5)\">\n  <source srcset=\"https:\/\/www.otto.de\/updated\/app\/uploads-webp\/uploads\/2025\/04\/PS-Portal-4-768x432.jpg.webp\" type=\"image\/webp\">\n  <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4-768x432.jpg\" width=\"768\" height=\"432\" title=\"PS Portal verbindet sich nicht, So l\u00f6st du das Problem\" alt=\"Ein PS Portal liegt auf einer Oberfl\u00e4che. Auf dem Display ist die Durchf\u00fchrung eines Updates zu sehen.\" class=\"img-responsive img-small\" data-copyright=\"\u00a9 2027 UPDATED\" data-post-excerpt=\"Ein Update der Systemsoftware behebt oft Fehler, die sich in das System eingeschlichen haben.\" data-light-value=\"dark\" data-zoom-width=\"2561\" data-zoom-height=\"1707\" data-zoom-src=\"https:\/\/www.otto.de\/updated\/app\/uploads\/2025\/04\/PS-Portal-4.jpg\">\n                    <div class=\"caption dark\">\n          <small>\n            \u00a9 2027 UPDATED&nbsp;<\/small>\n        <\/div>\n          <\/picture>\n  <\/div>\n      <figcaption class=\"post-excerpt\">\n      Ein Update der Sys\u00adtem\u00adsoft\u00adware behebt oft Feh\u00adler, die sich in das Sys\u00adtem ein\u00adge\u00adschli\u00adchen&nbsp;haben.&nbsp;<\/figcaption>\n  <\/figure>\n          <\/div>\n    <div class=\"progress-bars\"><\/div>\n    <div class=\"zoom-icon-wrapper\">\n      <div class=\"zoom-icon\"><\/div>\n    <\/div>\n  <\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"software-updates-durchfuehren\"><\/a><h3>Soft\u00adware-Updates durchf\u00fchren<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><b><span data-contrast=\"none\">PS5:<\/span><\/b><span data-contrast=\"none\"> Gehe auf \u201e<\/span><span style=\"color: #00ccff\"><i>Ein\u00adstel\u00adlun\u00adgen<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Sys\u00adtem<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Sys\u00adtem\u00adsoft\u00adware<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Sys\u00adtem\u00adsoft\u00adware-Update und Ein\u00adstel\u00adlun\u00adgen<\/i><\/span><span data-contrast=\"none\">\u201c und f\u00fch\u00adre ein Update durch.<\/span><\/li>\n<li><b><span data-contrast=\"none\">PS Por\u00adtal:<\/span><\/b><span data-contrast=\"none\"> Stel\u00adle sicher, dass dein Ger\u00e4t eben\u00adfalls auf dem neu\u00ades\u00adten Stand ist. In der Regel wird beim Start auto\u00adma\u00adtisch auf neue Ver\u00adsio\u00adnen gepr\u00fcft.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"geraet-neu-koppeln\"><\/a><h3>Ger\u00e4t neu koppeln<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span data-contrast=\"none\">Falls die Ver\u00adbin\u00addung trotz kor\u00adrek\u00adter Ein\u00adstel\u00adlun\u00adgen nicht funk\u00adtio\u00adniert:<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215}\">&nbsp;<\/span><\/p>\n<ol>\n<li><span data-contrast=\"none\"> Ent\u00adfer\u00adne die bis\u00adhe\u00adri\u00adge Ver\u00adkn\u00fcp\u00adfung auf dem PS Portal.<\/span><\/li>\n<li><span data-contrast=\"none\"> Star\u00adte den Kopp\u00adlungs\u00adpro\u00adzess erneut:<br>\n<\/span>Auf der PS5: \u201e<span style=\"color: #00ccff\"><i>Ein\u00adstel\u00adlun\u00adgen<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Sys\u00adtem<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Remo\u00adte-Play<\/i><\/span><span data-contrast=\"none\">\u201c &gt; \u201e<\/span><span style=\"color: #00ccff\"><i>Ger\u00e4\u00adte ver\u00adbin\u00adden<\/i><\/span><span data-contrast=\"none\">\u201c.<br>\n<\/span>Auf dem PS Por\u00adtal: Fol\u00adge den Anwei\u00adsun\u00adgen zur Ein\u00adga\u00adbe des&nbsp;Codes.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"router-und-netzwerk-ueberpruefen\"><\/a><h3>Rou\u00adter und Netz\u00adwerk \u00fcberpr\u00fcfen<\/h3><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><b><span data-contrast=\"none\">UPnP akti\u00advie\u00adren:<\/span><\/b><span data-contrast=\"none\"> Vie\u00adle Rou\u00adter ben\u00f6\u00adti\u00adgen UPnP (Uni\u00adver\u00adsal Plug and Play), damit sich die PS5 kor\u00adrekt \u00fcber das Netz\u00adwerk regis\u00adtrie\u00adren&nbsp;kann.<\/span><\/li>\n<li><b><span data-contrast=\"none\">Ports frei\u00adge\u00adben:<\/span><\/b><span data-contrast=\"none\"> Falls du Pro\u00adble\u00adme \u00fcber das Inter\u00adnet hast, stel\u00adle sicher, dass fol\u00adgen\u00adde Ports ge\u00f6ff\u00adnet&nbsp;sind:<br>\n<\/span>TCP: 9295, 9296,&nbsp;9297<br>\nUDP: 9296,&nbsp;9297<\/li>\n<li><b><span data-contrast=\"none\">Fire\u00adwall oder Kin\u00adder\u00adsi\u00adche\u00adrung pr\u00fc\u00adfen:<\/span><\/b><span data-contrast=\"none\"> Die\u00adse k\u00f6n\u00adnen manch\u00admal die Ver\u00adbin\u00addung blockieren.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline toc--item\"><a name=\"weitere-tipps-fuer-eine-stabile-verbindung\"><\/a><h2>Wei\u00adte\u00adre Tipps f\u00fcr eine sta\u00adbi\u00adle Verbindung<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><b><span data-contrast=\"none\">Ver\u00adwen\u00adde nach M\u00f6g\u00adlich\u00adkeit LAN:<\/span><\/b><span data-contrast=\"none\"> Falls dei\u00adne PS5 per LAN-Kabel ver\u00adbun\u00adden ist, ver\u00adbes\u00adsert das die Ver\u00adbin\u00addung deutlich.<\/span><\/li>\n<li><b><span data-contrast=\"none\">Nut\u00adze einen Wi-Fi-6-Rou\u00adter:<\/span><\/b><span data-contrast=\"none\"> Neue\u00adre Rou\u00adter-Model\u00adle bie\u00adten sta\u00adbi\u00adle\u00adre Ver\u00adbin\u00addun\u00adgen mit gerin\u00adger Latenz.<\/span><\/li>\n<li><b><span data-contrast=\"none\">Redu\u00adzie\u00adre St\u00f6\u00adrun\u00adgen:<\/span><\/b><span data-contrast=\"none\"> Mikro\u00adwel\u00adlen, ande\u00adre WLANs oder <a href=\"https:\/\/www.otto.de\/updated\/register\/#bluetooth\">Blue\u00adtooth<\/a>-Ger\u00e4\u00adte k\u00f6n\u00adnen das Signal st\u00f6\u00adren \u2013 ver\u00adsu\u00adche, ande\u00adre Ger\u00e4\u00adte zu deaktivieren.<\/span><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"snippeteer-slider\" data-snippet=\"Updated_8654\">\n  <div class=\"slider\" id=\"slider_Updated_8654\" data-slick=\"{&quot;autoplay&quot;:false,&quot;arrows&quot;:true,&quot;dots&quot;:false,&quot;infinite&quot;:true,&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;centerMode&quot;:true,&quot;centerPadding&quot;:&quot;0px&quot;}\">\n    <div class=\"slider__slide\">\n      <div class=\"teaser-headline-block\">\n        <div class=\"teaser-headline\">\n          Pas\u00adsend&nbsp;dazu&nbsp;<\/div>\n      <\/div>\n      <a class=\"link\" target=\"_blank\">\n        <div class=\"product-image-container\">\n          <img class=\"product-image\">\n        <\/div>\n        <div class=\"brand\"><\/div>\n        <div class=\"title\"><\/div>\n        <div class=\"price-and-button-container\">\n          <div class=\"price\">\n            <div class=\"old-price thousand-seperators\"><\/div>\n            <div class=\"current-price thousand-seperators\"><\/div>\n          <\/div>\n          <div class=\"bottom\">\n            <div class=\"call-to-action\">\n              <div class=\"button\">\n                Jetzt kaufen&nbsp;<\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/a>\n    <\/div>\n  <\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline toc--item\"><a name=\"wann-du-den-playstation-support-kontaktieren-solltest\"><\/a><h2>Wann du den Play\u00adSta\u00adti\u00adon-Sup\u00adport kon\u00adtak\u00adtie\u00adren solltest<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span data-contrast=\"none\">Wenn trotz aller Ma\u00df\u00adnah\u00admen wei\u00adter\u00adhin kei\u00adne Ver\u00adbin\u00addung m\u00f6g\u00adlich ist, kannst du den offi\u00adzi\u00adel\u00adlen Play\u00adSta\u00adti\u00adon-Sup\u00adport kon\u00adtak\u00adtie\u00adren. Hal\u00adte dabei fol\u00adgen\u00adde Infor\u00adma\u00adtio\u00adnen bereit:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"none\"> Modell\u00adnum\u00admer des PS Portals<\/span><\/li>\n<li><span data-contrast=\"none\"> Seri\u00aden\u00adnum\u00admer dei\u00adner&nbsp;PS5<\/span><\/li>\n<li><span data-contrast=\"none\"> Anga\u00adben zum Router\/Modem<\/span><\/li>\n<li><span data-contrast=\"none\"> Feh\u00adler\u00adcodes oder Screenshots<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Der Sup\u00adport kann spe\u00adzi\u00adfi\u00adsche\u00adre Netz\u00adwerk\u00addia\u00adgno\u00adsen durch\u00adf\u00fch\u00adren oder dir bei Hard\u00adware\u00adpro\u00adble\u00admen hel\u00adfen.<\/span><span data-ccp-props=\"{&quot;335557856&quot;:16777215}\">&nbsp;<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"headline\"><a name=\"fazit-mit-diesen-tipps-klappt-die-verbindung-wieder\"><\/a><h2>Fazit: Mit die\u00adsen Tipps klappt die Ver\u00adbin\u00addung wieder<\/h2><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span class=\"TextRun SCXW165416659 BCX0\" lang=\"DE-DE\" xml:lang=\"DE-DE\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW165416659 BCX0\">Die PS Por\u00adtal ist ein gro\u00df\u00adar\u00adti\u00adges Ger\u00e4t \u2013 vor\u00adaus\u00adge\u00adsetzt, die Ver\u00adbin\u00addung zur PS5 funk\u00adtio\u00adniert zuver\u00adl\u00e4s\u00adsig. Meist las\u00adsen sich Ver\u00adbin\u00addungs\u00adpro\u00adble\u00adme mit ein paar geziel\u00adten Hand\u00adgrif\u00adfen behe\u00adben. Ach\u00adte vor allem auf eine sta\u00adbi\u00adle Inter\u00adnet\u00adver\u00adbin\u00addung, kor\u00adrek\u00adte Remo\u00adte-Play-Ein\u00adstel\u00adlun\u00adgen und regel\u00adm\u00e4\u00ad\u00dfi\u00adge Updates. Soll\u00adte den\u00adnoch alles nicht hel\u00adfen, lohnt sich ein Blick in die Netz\u00adwerk\u00adein\u00adstel\u00adlun\u00adgen dei\u00adnes Rou\u00adters oder ein Anruf beim Sup\u00adport. Mit ein wenig Geduld kannst du schon bald wie\u00adder naht\u00adlos wei\u00adter\u00adspie\u00adlen \u2013 ganz egal, wo du&nbsp;bist.<\/span><\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Der \u201ePlay\u00adSta\u00adti\u00adon Por\u00adtal Remo\u00adte-Play\u00ader\u201c, meist kurz ein\u00adfach PS Por\u00adtal genannt, ist ein span\u00adnen\u00addes St\u00fcck Tech\u00adnik f\u00fcr Gamer*innen, die ihre PS5-Spie\u00adle auch unter\u00adwegs oder im eige\u00adnen Netz\u00adwerk zocken m\u00f6ch\u00adten. Daf\u00fcr zwin\u00adgend not\u00adwen\u00addig ist aber eine Ver\u00adbin\u00addung zur Kon\u00adso\u00adle. Doch was tun, wenn das Ger\u00e4t die\u00adse ein\u00adfach nicht auf\u00adbau\u00aden will? In die\u00adsem Arti\u00adkel zei\u00adgen wir dir&nbsp;die&nbsp;[\u2026]","protected":false},"author":102,"featured_media":103885,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[35481,35489,35486],"tags":[250,282],"class_list":["post-104061","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-move-play","category-spielekonsolen","category-spielen","tag-playstation","tag-sony"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PS Portal verbindet sich nicht \u2013 Ursachen & L\u00f6sungen | OTTO<\/title>\n<meta name=\"description\" content=\"Deine PS Portal stellt keine Verbindung zur PS5 her? 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